The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,987 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 354 |
| Philadelphia, PA | 254 |
| Washington, D.C., DC | 248 |
| Seattle, WA | 242 |
| Atlanta, GA | 207 |
| Denver, CO | 195 |
| Salt Lake City, UT | 189 |
| Sacramento, CA | 154 |
| San Francisco, CA | 141 |
| Detroit, MI | 134 |
| Indianapolis, IN | 133 |
| Miami, FL | 132 |
| Orlando, FL | 130 |
| Minneapolis, MN | 119 |
| Portland, OR | 108 |
| Boston, MA | 107 |
| Brooklyn, NY | 97 |
| Jacksonville, FL | 88 |
| Oakland, CA | 88 |
| Pittsburgh, PA | 80 |
| Tampa, FL | 67 |
| New York City, NY | 66 |
| Baltimore, MD | 63 |
| San Jose, CA | 50 |
| Reno, NV | 49 |
| Tacoma, WA | 42 |
| Fort Myers, FL | 41 |
| Dallas, TX | 39 |
| Saint Paul, MN | 38 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Amber McKenzie (@AmberMc83610731) reported @Xfinity I literally made this account just so I could post on this page with hopes this will be the final time I seek help. I've had nothing but problems with this company since joining in February. I have been waiting patiently for 3 supervisors to call me and nothing still.
- slimthickash. (@lashayashley91) reported
xfinity has the worst automatic system! like i just wanna talk to a ducking REPRESENTATIVE!
- Steven (@LensEffect_) reported
Xfinity internet service will be the death of me. On the phone with them trying to get it fixed.
- Johnny Mac (@johnnymac2323) reported
Without WiFi I Don’t Wanna Be In The House @Xfinity Outage 🤬🤬🤬🤬🤬
- Virginia Willis (@virginiawillis) reported
.@comcast @comcastcares Trying to reduce my 80-year old mother's bill is beyond ridiculous. This is CRIMINAL and absurd. She gets 225 channels. We want LESS and since "there are no deals" we can't change service. Impediments are set up at EVERY single action point.
- Tristan (@multiyapples) reported
@comcastcares hi everything is plugged in properly and I just put in new batteries into my remote. Its not working though. How come?
- Terry Costa (@terryfor88) reported
@Xfinity @lilltyy Yes I am experiencing an outage right now. Please advise.
- clickforjustice (@clickforjustice) reported
I asked for a supervisor and was put on hold for over a half hour. A voice asked if I was having Xfinity Flex issues and they would send a signal to my home. The voice said they sent a signal and if I have anymore problems I should call back. What??? Stop using @Xfinity now.
- G (@TheReal7thLtr) reported
@SharraAmanda Xfinity has been giving trouble all quarantine but to answer your question, no, nothing out of the ordinary
- LindaBoutwelGriffith (@LindaBoutwel) reported
@comcastcares I just need to speak to a damn person !!!!!!!!!
- Olivia Nope (@SharraAmanda) reported
Is anyone else having trouble with their Xfinity internet? It’s been wonky since Friday for me.
- UpsettiSpaghetti (@mateotrono) reported
@sabaPIVOT Damn Comcast slow Internet really ****** me
- Harvinder Singh (@singhharvinder) reported
@comcastcares , too many internet outages since last week. Since morning too. Please help
- Courtney E. Wise (Randolph) (@shes_cwise) reported
.@Xfinity @comcast has upped their game in providing the worst customer service ever by having an automated system incorrectly diagnose my problem and then refuse to send me to an agent until I try to fix the issue I’m NOT HAVING with the unnecessary link.
- Chad Sutton (@Chadarius) reported
@WOW_WAY I can't even get a full 1GB on your service AND you are going to cap me now? So if you are going to be just a craptastic as Comcast why should anyone continue to use you? Seriously unimpressed with @WOW_WAY these days.
Advertisem*nt
Advertisem*nt
Advertisem*nt
