Comcast Xfinity Outage in Boston, Massachusetts (2024)

The latest reports from users having issues in Boston come from postal codes 02127, 02293, 02128, 02118, 02119, 02210, 02110 and 02115.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Problems in the last 24 hours in Boston, Massachusetts

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

1. 

   Internet (59%)

2. 

   TV (13%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (7%)

5. 

   E-mail (7%)

6. 

   Phone (3%)

Live Outage Map Near Boston, Suffolk County, Massachusetts

The most recent Comcast Xfinity outage reports came from the following cities:Cambridge, Boston, Newton, Chelsea, Jamaica Plain, Medford, Somerville, Stoneham, Salem, Brookline, Brighton, Dorchester, Everett, Arlington and Peabody.

City	Problem Type	Report Time
Cambridge	Internet	9 hours ago
Boston	Internet	9 hours ago
Newton	Internet	20 hours ago
Cambridge	TV	20 hours ago
Boston	Internet	yesterday
Chelsea	E-mail	yesterday

Community Discussion

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Comcast Xfinity Issues Reports Near Boston, Massachusetts

Latest outage, problems and issue reports in Boston and nearby locations:

• julie wikert (@wkrtsinwndrlust) reported 57 seconds agofromBoston, Massachusetts

  Honestly @Xfinity, this is our 5th outage in 1 week. Please get your **** together. @verizonfios is coming. And of course, no outages reported on your app. Cool.

• Jenna Deutsch (@JennaDeutsch) reported 3 minutes agofromBrookline, Massachusetts

  How to feel absolutely useless at work: a @comcast outage

• NHLFoil👊 (@NHLFoil) reported 12 minutes agofromBrookline, Massachusetts

  It’s 2020 and my internet service still drops off occasionally and always at the most inopportune time. Please don’t make me have to change my service provider for the 3rd time in a year @RCNconnects you are a joke @Xfinity you too are a nightmare. Where do I go from here...

• Sean Cummings (@SeanPCummings) reported 14 minutes agofromSaugus, Massachusetts

  @hbomax Your service is a joke. Can’t stream on fire stick not xfinity flex. Hmmm. Let me pay $15/month to watch your crap on my phone. Hmmmmm. Get it together would you.

• Jack Cahill 🇺🇸🏳️‍🌈 🌊🌊🐈 (@jackcahill) reported 17 minutes agofromBoston, Massachusetts

  Comcast has been a big pain today - TV service out. Internet is working but slow.

• Dave Bolger (@DWBolger) reported 18 minutes agofromNewton, Massachusetts

  @Xfinity Repeated loss of internet and when I do have it I get 62 mbps coming into the gateway (I pay for 600). Been a problem for months. Samreen has told me to expect a call from the higher fix team. I’d just like to get the internet I pay for please

• Dave Hunter (@hypnocoach183) reported 20 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  @comcastcares Please, please fix the problem with MSNBC being distorted with both audio and picture freezes and interruptions. This is unacceptable and has been occurring for months. Thank you.

• Emily Hostetler (@em_hostetler) reported 24 minutes agofromCambridge, Massachusetts

  Hi @comcastcares me and my friends trying to work in Cambridge & Somerville, MA can’t get a stable WiFi signal. Anything happening we should know about? Thanks! #comcast #xfinity

• Becca (@beccamarottaa) reported 30 minutes agofromSaugus, Massachusetts

  Getting someone on the phone at @Xfinity is a completely nightmare now. You have to actually fight with the damn robot just to speak to a live person. I can’t express how badly I want to cancel my services. The most complicated company I’ve ever dealt with

• NHLFoil👊 (@NHLFoil) reported 34 minutes agofromBrookline, Massachusetts

  @RCNconnects @Xfinity Not worth the time you people fix it for a day and than #bang back to crap service.

• Marg0Pol0 (@Marg0Pol0) reported 37 minutes agofromBoston, Massachusetts

  Also, I thought I'd let everyone know that I'm going to be moving soon too. This actually is going to solve one of my big issues with me streaming. That being my connection, and leaving Comcast behind. I do need a new capture card, and may need to do that sooner rather than later

• Jonny (@jonnyboy823) reported 37 minutes agofromChelsea, Massachusetts

  .@comcastcares @comcast There was mix-up w/new account for me and with first-time billing. I called and spoke w/ Christine in the Chelmsford, MA call center and she was amazing. She resolved the problem & couldn’t have been nicer. Please recognize her!

• den (@badgaldeni) reported 43 minutes agofromBoston, Massachusetts

  If you love me send me that Xfinity login. 😭

• Randy Vera (@randyvera) reported 46 minutes agofromBoston, Massachusetts

  @Xfinity been on the phone in hell getting passed back and forth through your automated system for an hour - worst service ever.

• james regan (@regstaj) reported 47 minutes agofromReading, Massachusetts

  @Johnston985 @Xfinity I switched 16yrs ago because poor customer service. Good luck.

• Becca (@beccamarottaa) reported 47 minutes agofromMedford, Massachusetts

  @ali_bubbles10 @Xfinity Yup. The worst answering service ever and then they go “please use our self help service before an agent” and now you have to call over again. I hate this company

• ❤🏳️‍🌈 Lovable BradHound 🏳️‍🌈❤ (@BradHound) reported 52 minutes agofromEverett, Massachusetts

  Okay....I ask you all a question: Who has a Xfinity Flex (free box) when you're a Xfinity subscriber or not? Is it good or bad?

• g̴̡̢̢̲͕̬̞̩̟͉̗̮̺̟̱̈́̑̌̍͝ó̴̬͍̰̪̻̳̤̮̼̲̜̰̤̠̂̈́̀͝͠n̸̢̡͔ (@ryanttb) reported 53 minutes agofromSomerville, Massachusetts

  @comcastcares Hi, I'm upgrading my 3rd party cable modem to a new 3rd party which can handle gig speeds. Can you help me activate it?

• Dave Hunter (@hypnocoach183) reported 56 minutes agofromLynn Community Based Outpatient Clinic (CBOC), Massachusetts

  @MSNBC @comcast @comcastcares Your chronic technical problems are rendering your network unwatchable. Hard to be a viewer when you don't care enough to put out a viewer friendly broadcast.

• x æ a-12 musk (@jackieroze) reported 57 minutes agofromMedford, Massachusetts

  love how it’s easier to shut off my electricity when moving than it is to cancel my internet through Comcast

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

• Victor L. Nickson (@VictorLNickson2) reported 14 seconds ago

  @comcast Comcast. Who greenlit this name? You are kidding right? NPower? USA see what I mean? We don't have a Champion at the CEO level. A Champion CEO would never greenlight a title like that. NPower. Disgusting. Might as well call it N-wordPower. Solution: Call it APower or BPower.

• dahveed (@enragedchoalen) reported 39 seconds ago

  @comcast @PointsofLight Don't care, FIX YOUR ******* INTERNET

• RitaK (@RitaKardashin) reported a minute ago

  @comcast its also a outage my bill is way to high for the inconvenience. I’m definitely requesting a credit lol

• Red-Gargoyle (@TheRedGargoyle) reported 3 minutes ago

  Well the stream tonight didn't go to good but the issues I was having was not within my control. Xfinity will be coming out in a couple days to fix the problem so until then no streams, but when it's fixed I will be coming back in full force. Stay Tuned!

• dahveed (@enragedchoalen) reported 5 minutes ago

  @comcast That's nice, but I'm going to spam every single ******* twitter thread until you fix your internet.

• Jake (@hakefest) reported 5 minutes ago

  Going on day 3 of no Wi-Fi **** you @Xfinity

• Deep Sense of Creeping Dread 2022 (@Deve_Dy) reported 13 minutes ago

  @ladygwyndolin Oh nah that's basically what I meant, I'm totally reliant on Comcast, it may as well be the government, but it's bad and rent seeking

• oneilnboy3 (@oneilnboy3) reported 16 minutes ago

  Convenient MSNBC outage, all day today via xfinity, all of Broward County Florida? Makes sense!!

• ✈️ AviTuber | Triplication (@Triplication_) reported 16 minutes ago

  @WaifusNRaifus @Xfinity Seriously so tilted im about to just put myself on a ******* hiatus to get myself and hopefully let them get their **** together.

• DOTHEDEW (@HOTELEVISI0N) reported 16 minutes ago

  love that usual 5+ hour internet outage from Xfinity lmao. I wish Starry was in our area already